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Process expertise, now agentic

We spent years automating finance, procurement, logistics and marketplace operations, and measuring every result. That process knowledge is what makes AI agents safe and useful in production. Today we build with AI development harnesses, taking a business problem to a measured outcome in 8 weeks.

What changed

From rule-based automation to agents with controls

What we delivered with RPA

Rule-based automation

Builds
Automations across ERPs, portals and inboxes
Handles
Structured, repetitive, predictable tasks
Scope
One process at a time
Proof
120+ automations delivered, 23 documented in detail — from 4,000+ bank payments a month to 1M+ SKU updates
How we build today

AI development harnesses

Builds
AI agents, integrations and internal tools
Handles
Unstructured documents, exceptions and judgment calls
Scope
Whole workflows across ERP, email, portals and files
Controls
Human-in-the-loop, audit trails and reconciliation to your system of record

Process expertise

What years of automation taught us

  1. Exceptions are the process.We design for the cases that break, not just the ones that flow. At Ergode, one person now oversees the exceptions for price and stock updates across 1M+ SKUs. See the case study
  2. The system of record wins.Every automated action reconciles back to your ERP or order system. That's how missed and cancelled marketplace orders get caught every day. Missed orders and cancelled orders are both caught daily.
  3. Not everything has an API.Seller Central screens, port authority websites and supplier databases: we've automated all three. Seller messages · BL validation · Supplier due diligence
  4. Controls come before speed.Fail-safes, approvals and audit trails are built in. Al Dahra's shipping document validation runs with 0% false positives.
  5. Measure one KPI.Baseline it in week one and measure it in week eight. Supplier invoice processing went live in six weeks with 65% less manual effort.

Broader scope

What we can now take on inside 8 weeks

Each of these builds on a problem we've already solved.

Documents

Documents in any layout

Invoices, bills of lading, shipping documents and buyer orders read and checked without per-template setup.

Built on: 95%+ less effort

Exceptions

Agents that make judgment calls

Price variances, missing data and mismatches resolved against your rules and history, with people looped in only when needed.

Built on: 1M+ SKUs

Integration

Connections between your systems

Direct links between ERPs, sourcing platforms, banks and marketplaces, including systems with no ready-made connector.

Built on: 90% faster

Internal tools

Review and approval screens

Exception queues and approval steps shaped to how your team works, with the evidence already gathered.

Built on: under 2 minutes

Conversation

Chat and voice into your systems

Employees ask, report and update by chat or voice, and the right system updates itself.

Built on: our AI helpdesk assistant

Legacy screens

Agents for portals with no API

Computer-use agents take over where screen bots used to break.

Built on: 45% → 98% compliance

The 8-week path

From problem definition to business outcomes

One fixed window, agreed up front. Supplier invoice processing for Al Dahra went live in six weeks.

Week 1

Define the problem and the KPI

We sit with the people doing the work, baseline the hours, errors and cycle time, and agree the one number we'll move.

  • Walkthrough with the people doing the work
  • Baseline of volumes, hours, error and exception rates
  • One agreed KPI and target
Weeks 2–3

Design and build

AI development harnesses let us build agents, integrations and tools fast, connected to your ERP, portals and inboxes. Exceptions and controls are designed in from the start.

  • Solution design signed off
  • Working build on your real data
  • Exception paths and controls defined
Weeks 4–6

Run it live

It runs alongside your team on real volumes until the results match, then takes over the routine. Your people handle only the exceptions.

  • Parallel run against the manual process
  • Fixes from real-world exceptions
  • Team trained on the new flow
Weeks 7–8

Measure and hand over

We measure against the week-one baseline and hand over, with ongoing support as your volumes and processes change.

  • KPI measured against the baseline
  • Handover and documentation
  • Ongoing support

Questions

Frequently asked

What is an AI development harness?

It's an engineering setup where AI models write, test and revise code alongside our engineers, inside guardrails we control. It lets a small team build agents, integrations and internal tools in the time a single rule-based automation used to take.

Why does RPA experience matter for AI agents?

Agents are good at reading messy inputs and making judgment calls. In production, though, they fail on controls, reconciliations and edge cases. Years of automating these exact processes taught us where those edge cases are, so we design for them from day one.

How do you keep agents safe in production?

The same way we kept automations safe: fail-safes on every match, approvals wherever money or master data changes, an audit trail on every action, and reconciliation back to your system of record. Our shipping document validation for Al Dahra runs with 0% false positives.

Do we need to replace our ERP or other systems?

No. Every one of our 23 case studies was built around existing systems, including Sage, SAP Ariba, Amazon Seller Central and Walmart.

Does RPA still have a place?

Yes, for stable, high-volume, rule-based steps. We now use it as one component inside agentic solutions, not as the whole answer.

What does the 8 weeks cover?

Everything from defining the problem and agreeing the KPI in week one to measuring it in week eight. The solution is designed, built, run live alongside your team and handed over inside that window.

What happens after week 8?

You keep ongoing support from our team as your volumes and processes change. Many clients then move to their next process: Al Dahra now runs 14.

Do you work outside India?

Yes. We deliver in India and internationally, including for Al Dahra's global operations and a procurement transformation for a billion-dollar logistics company in the Middle East.

Tell us which task you'd switch off first

Bring one process. In 30 minutes we'll tell you whether it's worth automating, which KPI we'd move and how we'd get there in 8 weeks.

Book a free consultation